Privacy Policy
Last updated: October 9, 2026
The Sevierville Business Alliance ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website at seviervillebusinessalliance.com and through the forms on our Contact and Submit a Listing pages.
By using our website or submitting a form, you agree to the practices described in this policy. If you do not agree, please do not use the website or submit your information.
Information We Collect
We collect information you voluntarily provide when you contact us or submit a business listing request. This may include:
- Your name, business or organization name, and role or title
- Email address and phone number
- Business details such as category, description, website, and logo
- Your message, questions, or the membership or promotional program you are interested in
- Your preferred method of contact (call, text, or email)
We may also collect limited technical information automatically, such as the pages you visit, the type of device or browser you use, and general location information. This helps us understand how the website is used and improve it over time.
How We Use Your Information
- To respond to your inquiry or request
- To review and follow up on directory listing requests
- To share information about membership, events, sponsorship, and promotional opportunities you express interest in
- To communicate with you about the Sevierville Business Alliance and our programs
- To improve our website, programs, and services
We do not sell your personal information to third parties.
How We Share Information
We may share your information with trusted service providers who help us operate our website, manage contacts, and deliver messages on our behalf. These providers are obligated to protect your information and use it only for the purposes we authorize.
We may also disclose information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Directory listings: When you submit a business listing request, the public details you approve (such as business name, category, city, description, and website) may be published in our business directory. We do not publish your personal contact name, personal email, or personal phone number in the public directory. Listing requests remain pending review and are not published automatically.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate properly, remember your preferences, and understand how the site is used. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies: required for the website to function correctly.
- Analytics cookies: help us understand how visitors use the site so we can improve it.
- Preference cookies: remember choices you make, such as display settings.
Most web browsers allow you to control or disable cookies through their settings. Disabling cookies may affect how the website functions. We do not use cookies to collect sensitive personal information.
Text Messages (SMS) and A2P Messaging
If you request to be contacted by text message, or if you opt in to receive text messages from us, you may receive messages sent through an application-to-person (A2P) messaging service. These messages may include information about events, membership, networking opportunities, and follow-up related to your inquiry.
By opting in to text messages, you acknowledge that:
- Standard message and data rates may apply based on your mobile carrier plan.
- You may receive recurring or occasional messages based on your request and the information you provide.
- You can opt out of text messages at any time by replying "STOP" to any message you receive from us.
- For help with text messages, reply "HELP" or contact us using the information below.
We are not responsible for any delivery delays or failures caused by your mobile carrier. Carriers are not liable for delayed or undelivered messages.
Your mobile phone number and consent to receive text messages are not shared with third parties for marketing purposes and are not a condition of any purchase.
Data Retention
We retain the information you submit for as long as necessary to fulfill the purposes described in this policy and to comply with our legal and operational obligations. You may request that we delete your information by contacting us using the details below, subject to applicable legal requirements.
Your Rights
Depending on where you live, you may have the right to access, correct, update, or delete your personal information, or to opt out of certain communications. To exercise these rights, contact us using the information below.
Children's Privacy
Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.
Security
We take reasonable measures to protect the information you provide. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- By phone or text: 865-327-2279
- Through our contact page